Fraudsters text you claiming your account was accessed in a foreign country, then get you on the phone to steal your login credentials. Here is exactly what happens.
Scammers impersonating Robinhood customer support have been reported in large numbers throughout 2025 and 2026. The attack follows a nearly identical script every time, and understanding it is the fastest way to protect yourself.
You receive an SMS that reads something like:
The message is designed to trigger panic. Oslo, Norway — or any foreign city — sounds alarming if you have money in a brokerage account. The goal is to get you to call the number before you stop to think.
The person who answers will sound professional. They will introduce themselves as Robinhood account security, confirm your name, and then walk you through "securing your account." They will ask you to:
Each step is designed to either steal your credentials or move your money into an account the scammer controls. Once funds are transferred out of a brokerage as a crypto payment or wire, they are almost never recovered.
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